Upgrade a Carbone Cloud subscription
Upgrade a Carbone Cloud subscription
Upgrading a subscription result in:
- The new subscription starts a new billing period with a discount of the actual subscription unused time. The unused time is calculated as soon as the subscription change occurs.
- Each extra Documents of the actual subscription are charged and reset for the new billing period.
- The test and production API keys remain the same
For upgrading, visit the Plans page on your Carbone account and select a plan. It is not possible to change a monthly subscription into a yearly billing period and vice-versa, you must cancel your actual subscription and choose a new plan.
Upgrade Example
If a customer upgrades from a Light plan
subscription at €65.00 per month to a Medium plan
at €96.00 with 2000 extra documents and 20 extra templates, the new subscription is charged with a discount based on the unused time on the actual subscription. Assuming the change occurred halfway through the billing period, the customer is billed:
- €96.00 for the
Medium plan
subscription. - -€32.50 for unused time on the initial
Light plan
subscription. - €4.00 for extra documents (2000 x €0.002).
- €0.00 for extra templates
Total (before tax):
- €67.50
Updated on: 01/26/2024
Thank you!