Articles on: Account & Subscription

Upgrade a Carbone Cloud subscription

Upgrade a Carbone Cloud subscription

Upgrading a subscription result in:
The new subscription starts a new billing period with a discount of the actual subscription unused time. The unused time is calculated as soon as the subscription change occurs.
Each extra Documents of the actual subscription are charged and reset for the new billing period.
The test and production API keys remain the same

For upgrading, visit the Plans page on your Carbone account and select a plan. It is not possible to change a monthly subscription into a yearly billing period and vice-versa, you must cancel your actual subscription and choose a new plan.

Upgrade Example

If a customer upgrades from a Light plan subscription at €65.00 per month to a Medium plan at €96.00 with 2000 extra documents and 20 extra templates, the new subscription is charged with a discount based on the unused time on the actual subscription. Assuming the change occurred halfway through the billing period, the customer is billed:
€96.00 for the Medium plan subscription.
-€32.50 for unused time on the initial Light plan subscription.
€4.00 for extra documents (2000 x €0.002).
€0.00 for extra templates
Total (before tax):

🔒 Payments are encrypted and secured with Stripe.

Updated on: 01/26/2024

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