Articles on: Account & Subscription

Can I migrate my subcription to another account?

Transferring a Carbone Cloud subscription to a different account is not supported. However, you have two alternative solutions:

Update the billing information, payment method, and email on the current account with the details of the other account.
Wait until the end of the current billing period (end of the month), terminate the subscription, and then initiate a new subscription on the other account.

Updated on: 03/08/2024

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