> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.carbone.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Downgrade a Carbone Cloud subscription

## Downgrade a Carbone Cloud subscription

Downgrading a subscription result in:
* The new subscription starts a new billing period
* The unused time of the actual subscription is not refund
* Extra Documents of the actual subscription are charged and reset for the new billing period
* The test and production API keys remain the same

For downgrading, visit the [Plans page on your Carbone account](https://account.carbone.io/plans) and select a plan. It is not possible to change a monthly subscription into a yearly billing period and vice-versa, you must cancel your actual subscription and choose a new plan.

**Downgrade Example**

If a customer downgrade from a `Medium plan` subscription at €96.00 per month to a `Light plan` subscription at €65.00 per month with 3000 extra documents and 5 extra templates, and assuming the change occurred halfway through the billing period, the customer is billed:
* €65.00 for the `Light plan` subscription.
* €6.00 for extra documents (3000 x €0.002)
* €0.00 for extra templates
Total (before tax): 
* €71.00

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